Thank you for choosing Acufast Earth Friendly Needles, manufactured by Eastern Currents Ltd. We value the trust you have placed in us to provide you with eco-friendly acupuncture needles and accessories and to protect your privacy when you interact with us. This policy outlines the type of information we collect, with whom and when we share your data, and the efforts we take to protect your information.

The personal data we collect and why we collect it

We collect your personal information in order to provide services and products. Here are the types of personal information we collect:

Information You Give Us

When you submit an inquiry or sample needle request, the personal information provided by you is stored in our database. Some of this information is synched with our email marketing account.

You also provide information to us when you

• communicate with us via email or on Facebook/Instagram
• complete a questionnaire or a contest entry form
• provide and rate reviews

Automatic Information

• the internet protocol (IP) address used to connect your computer to the internet
• content interaction information

Cookies

We use the following cookies on our site:

• comment cookies
• browsing history
• search history
• tracking cookies
• advertising cookies

Embedded content from other websites

Videos embedded on our site using You Tube or Vimeo will be subject to the privacy and cookie policies on those sites.

What rights you have over your data

You can request that we erase personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

What we do with your information

We use your personal information to send you the products you order and to contact you regarding any issues with your order, or to answer your questions. If you have opted in to receive emails from us, we may contact you about new products, industry news, seminars and any sales we may have. We do not sell your information to any other parties.

Who we share your information with

• When you request products to be shipped to you, your name and address are provided to the courier companies.
• We may share your name and contact information with our distributors to fulfil requests and satisfy queries.
• Your name and email are added to an online third party email campaign site that we use for all emails we send.
• If obliged to do so, your information may be shared with legal or regulatory authorities in the event of a claim against you.

How we protect your information

We work to protect the security of your personal information during transmission by using encryption protocols and software. Our system has security features to protect us and you against unauthorized access and loss of data.

Our servers are hosted in Canada.

Our website uses SSL encryption to ensure that the information you enter in our forms is secure.

It is also important for you to protect against unauthorized access to any of your passwords and to your computers, devices, and applications. Be sure to sign off when finished using a shared computer.

Changes to our Privacy Policy

We reserve the right to change our privacy policy from time to time. The website will have the current version of the privacy policy.